A Maid Smiling While Holding A Broom

Tips for Engaging a Reliable Maid Agency

For those seeking assistance in their household and family care needs, the question of how to hire a maid in Singapore may come to mind. After all, entrusting someone with complete access to your home and private life requires careful consideration. Ideally, you seek an honest, trustworthy and responsible helper but with the myriad of options available, how do you go about making your decision? Fret not, in this article we share valuable tips for engaging a reliable maid agency, ensuring that your hired help fulfils her duties and exceeds your expectations. 

Learn more: 3 Factors to Consider Before Hiring a Maid

Research Multiple Maid Agencies 

Comparing different alternatives remains an important part of the research process; however, what are some factors that should be contrasted against each other? First, evaluate the reputation of a maid agency. Agencies with strong credibility are more likely to provide quality services and reliable maids. Look for reviews from previous clients to gain insights into the maid agency’s performance, professionalism and customer satisfaction. Additionally, accreditation from relevant authorities such as the Ministry of Manpower (MOM) guarantees that the agency adheres to legal and ethical standards, offering greater peace of mind regarding compliance and regulations. After narrowing down your choices, contact each agency directly to inquire more about their processes, fees and policies. This enables you to make well-informed assessments before deciding.

As an accredited, MOM-approved maid agency with multiple positive reviews from happy customers, JForce Employment Service boasts a strong reputation, delivering effective placements and providing dedicated customer care. 

Seek Recommendations 

Recommendations offer invaluable first-hand insights from individuals who have directly experienced the services provided by an agency. They impart a level of trust and credibility that can’t always be gleaned from online reviews or advertisements alone. You can start by reaching out to your network and asking for referrals. If your circle has not engaged maid agencies before, try inquiring within local community groups or online forums where employers may share their experiences or recommendations. Gathering information from dependable sources allows you to choose a trustworthy maid agency that aligns with your needs and expectations.

Inquire About the Screening Process 

Maid In A Training

All reputable maid agencies will conduct a screening process, rigorously assessing potential helpers for suitability, competency and reliability. This safeguards the well-being and safety of all parties involved. For elderly care or childcare services, it is indispensable that the maids possess appropriate experience, have undergone training and carry traits like patience and empathy. Understanding the agency’s screening procedure lets you ascertain whether thorough background checks, including criminal records and references, are conducted. Take it a step further by inquiring about the agency’s training programmes and supervision mechanisms as well for greater reassurance regarding the quality and professionalism of helpers deployed for such sensitive roles.

At JForce Employment Service,  we ensure that every helper is trained before they commence work. Beyond work-related training, we also take the time to help our domestic workers adapt and ease into the customs, norms and lifestyles of employers in Singapore. When it comes to caring for vulnerable groups, our infant and elderly care maids are meticulously trained to understand the needs and safety measures involved, equipping them with the relevant knowledge to deliver the best assistance possible.

Finding the right candidate to support you in your household is no easy feat, but with careful research, inquiries and recommendations, this process becomes a breeze. We hope that the above tips have served as a useful guide in your search for a credible and trustworthy maid agency!

JForce Employment Service prioritises offering reliable maids for all your home care needs. With several branches across Singapore including our maid agency in Boon Keng, Ang Mo Kio and Jurong East, we make sure quality helpers are made accessible to everyone.

Contact us today for more information.